Set up an audio device for Skype for Business

Set up an audio device for Skype for Business

Set up your device


  1. In the Skype for Business main window, go to Tools > Options > Audio Device, and then choose the device you want.


  2. Click the green arrow next to Speaker to hear a sample tone, and drag the slider if you need to adjust the volume.


  3. To test your mic volume, speak for a few seconds. The volume is optimal when the progress bar reaches the middle of the test area. Drag the slider next to Microphone to adjust the mic volume.


  4. Click the green arrow button next to Ringer to hear a sample ring when you get a call, and drag the slider to adjust the ringer volume.


  5. Click Check Call Quality and follow the prompts to record a short message and play it back. Adjust audio as needed. Note that this option may not be available for your account.



  6. If you have more than one audio device, you can choose to set both to ring when you get a call. UnderSecondary Ringer, select Also ring, and then select an additional device.


    You can also select Unmute when my phone rings, which will automatically unmute your speakers when you receive a Skype for Business call.



  7. Select Allow stereo audio playback when available to make sure that the best audio quality is available during a meeting.



  8. Click OK when you’re done.





TIP    You can select different devices for microphone and speakers under each section. But to avoid echoing, it's better to use the same device for both. If you have to use separate devices, minimize echoing by lowering your speaker's volume.

If you don’t see your device in the list, make sure it’s connected directly to your computer and follow the instructions that came with the device to install it.

Test your audio quality


Before you start a Skype for Business meeting or call, make sure your audio device sounds the way you want. Note that Check Call Quality may not be available for your account.



  1. On the lower-left side of the main Skype for Business window, click Select Primary Device.


  2. Click Check Call Quality and follow the prompts to record a short message and play it back.


  3. If you’re not happy with the audio quality, go to Audio Device Settings to adjust your mic and speakers, or select another device.


    • Related Articles

    • Set up Office 365 for business - Office 365

      The basic Office 365 setup process, end-to-end The Office 365 setup wizard will guide you through the first step to add other people to your subscription and set up your domain. Then we show you what else you can do to get the most out of Office ...
    • How do I set up my billing profile?

      1. An email will come for you to set up your account billing details. 2. Complete your billing profile as requested: 3. Once completed, you will be redirected to Team Venti’s website to confirm your information has been successfully saved: For ...
    • Use the Exchange Admin Center to set up email forwarding

      In the Exchange Admin Center, navigate to Recipients > Mailboxes. In the list of user mailboxes, click or tap the mailbox that you want to set up mail forwarding for, and then click or tap Edit. On the mailbox properties page, click Mailbox Features. ...
    • Self-service migration of email and contacts to Office 365 for business

      This is part of a Microsoft self-service article titled Set up Office 365 for business. One mailbox: How to import email, contacts, and calendars to Office 365 Here are the different methods you can use to copy email, contacts, and calendars to ...
    • Access your e-mail on iPhone - iOS Mail App

      STEP 1: Go to your device's Settings, scroll down and tap Mail > Accounts >Add Account. STEP 2: Select Exchange. STEP 3: Enter your Office 365 email address, password, and a description (Optional) of your account. Tap Next. Note: Your email address ...