Use the Exchange Admin Center to set up email forwarding

Use the Exchange Admin Center to set up email forwarding

  1. In the EAC, go to Recipients > Mailboxes.

  2. In the list of user mailboxes, click the mailbox that you want to configure mail forwarding for. A display pane is shown for the selected user mailbox.

  3. Under Mailbox > Email forwarding, click the Manage email forwarding link.

  4. The Manage email forwarding display pane is shown. By default the Forward all emails sent to this mailbox setting is OFF. Turn it ON.

  5. Under Forwarding address text box, select the Search email button to find and choose an internal recipient to forward messages to. If you want to forward to an external address, then select Forward to an external email address and type in the external address.

  6. You can select the Deliver message to both forwarding address and mailbox option if you wish to keep a copy of the forwarded email.

  7. Click Save to save your changes. Click Close to exit from the Manage email forwarding display pane.


    • Related Articles

    • Setup e-mail forwarding as an Admin in the Office 365 Admin Center

      To setup e-mail forwarding as an Administrator, please follow the instructions below: 1. In the admin center, go to the Users > Active users page. 2. Select the name of the user whose email you want to forward, then open the properties page. 3. On ...
    • Admin roles in Office 365

      Assign admin roles in Office 365 for business. As the person who purchased your Office 365 business subscription, you are the global administrator. This means you have complete control over the Office 365 suite of products. To help you manage Office ...
    • How to Connect to Exchange Online PowerShell using MFA

      If you are trying to connect to a Tenant as an admin using Multi-facto authentication this post is for you. 1. Go to the Exchange Admin Center 2. Go to Hybrid and then click on Configure to download the powershell module. 3. Run and Install the ...
    • Security Alert: Direct Send Email Spoofing in Exchange Online

      Vulnerability detected for Exchange Online Direct Send feature During recent research done in May 2025 by Varonis Threat Labs, it has been detected that Microsoft 365’s Direct Send feature—intended for internal use by devices like printers and ...
    • Customize an "allow list" to receive email from a domain or user

      1. On the admin centers go to Exchange 2. On the Exchange admin center, select protection 3. Select spam filter option and click on add icon to add a new filter or pencil icon to edit an existing one. 4. Click on allow lists and add a sender or a ...