Setup e-mail forwarding as an Admin in the Office 365 Admin Center

Setup e-mail forwarding as an Admin in the Office 365 Admin Center

To setup e-mail forwarding as an Administrator, please follow the instructions below:
    1. In the admin center, go to the Users > Active users page.
    2. Select the name of the user whose email you want to forward, then open the properties page.
    3. On the Mail tab, select Manage email forwarding.
    4. On the email forwarding page, select Forward all emails sent to this mailbox, enter the forwarding address, and choose whether you want to keep a copy of forwarded emails. If you don't see this option, make sure a license is assigned to the user account. Select Save changes.

To forward to multiple email addresses, you can ask the user to set up a rule in Outlook to forward to the addresses with the instructions below:
1. Open outlook > Home > Rules > Select Manage Rules & Alerts
2. Select New Rule > Select Apply rule on message I receive located near bottom of list, then click Next.
3. Click Yes when asked This rule will be applied to every message you receive.
4. On the next list select the actions redirect it to people or public group and stop processing more rules.
5. Click the underlined phrase people or public group in the bottom part of window.
6. Type the email address to forward mail to in the To field, then click OK.
Select Finish
Or, in the admin center, create a distribution group, add the addresses to it, and then set up forwarding to point to the DL using the instructions in this article.

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