Release Notes - September 9, 2025

Release Note - September 9, 2025

Today we're excited to announce the release of version 2.2.16.2 of Teams PowerPack! This update brings multiple fixes across our products, all designed to provide a better experience.

What's New for Teams PowerPack - CX?

Fixes
  1. Fixed an issue with Zoho integration provisioning
  2. Fixed an issue with "Raw Data" report where "Available Agents" would show as "0" even in calls where Agents were available

What's New for Teams PowerPack - Call Analytics?

Performance
  • Applied changes for further optimization when data is being collected through Microsoft Teams

What's New for Teams PowerPack - CDR?

Fixes
  • Fixed an issue where the data set would sometimes not load until a "Date Range" was selected

Important Notes
  • If you experience any issues, clearing your browser cache may help
  • For detailed troubleshooting, please refer to our troubleshooting guide here
  • For any questions or assistance, please contact our support team at support_products@teamventi.com

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