Release Notes - January 22, 2026

Release Note - January 22, 2026

What's New for Teams PowerPack - General?

Resolved Issues

  • Mobile apps now load with the left navigation bar hidden for better experience

  • Tenant and Hubs selectors will now be correctly available in the mobile version of the apps

What's New for Teams PowerPack - Call Analytics?

Resolved Issues

  • Resolved issue in Calls Volume clickable filters when accessing last year information 

  • Calling Plans calls should now be correctly counted for the Users Dashboard in Home

Notes

  • "Last Week" date range refined to standard days across Dashboards and Reports

What's New for Teams PowerPack - CX?

Resolved Issues

  • Eliminated 403 Forbidden screens after inactivity for a long time

  • When a caller selects option "2" during voicemail request status, the behavior will now cut the audio and return the caller to the queue per expected behavior

  • "Hubs" selector streamlined to show only active Hubs

  • "Not Handled By" column in Raw Data report now wraps cleanly to fit within the cell and avoid clipping

Notes

  • "Last Week" date range refined to standard days across Dashboards and Reports 

What's New for Teams PowerPack - CX Sidekick?

Resolved Issues

  • Caller ID pop-up now closes completely after the call has been terminated


Important Notes

  • If you experience any issues, clearing your browser cache may help.

  • For detailed troubleshooting, please refer to our troubleshooting guide here.

  • For any questions or assistance, please contact our support team at support_products@teamventi.com.

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