Release Note - April 23, 2026

Resolved Issues

Addressed an issue where the Wallboard would sometimes show a blank white screen.

Resolved Issues

Addressed an issue where Scheduled Reports weren't being sent when the Calling Plans Outbound Calls report was selected.

If you experience any issues, clearing your browser cache may help.
For detailed troubleshooting, please refer to our troubleshooting guide here.
For any questions or assistance, please contact our support team at support_products@teamventi.com.

Related Articles
Release Note - April 4, 2025
Lates updates for Teams PowerPack - CX New Feature: Available Agents To view the 'Available Agents' report, navigate to the Call X-Ray modal. The option to access this report is present when the call status is “Looking for an Agent.” This modal will ...
Release Note - April 20, 2026
What's New for Teams PowerPack - Customer Experience (CX)? Resolved Issues Addressed an issue where calls that ended during or after VM beep would become stuck in Wallboard Addressed an issue where "Hold", "Long Hold", and "Voicemail" audio messages ...
Release Note - April 28, 2025
Latest updates for Teams PowerPack - CX Resolved Issue: Assign Agents dropdown now shows the Presence and Opt-In status of the listed Agents Fixed a bug where the Assign button worked without selecting an Agent Key_AgentTimeout value can now only be ...
Release Note - March 17, 2026
What's New for Teams PowerPack - General? "Side Nav Bar" version will now automatically reflect the latest version. What's New for Teams PowerPack - Call Analytics? Resolved Issues Addressed an issue where report dates could be displayed incorrectly ...
Release Note - May 29, 2025
Latest updates of Teams PowerPack - CX Resolved Issue: Fixed an issue where hold music would occasionally play after the call had been answered

Related Articles