Release Note - April 20, 2026

Release Note - April 20, 2026

What's New for Teams PowerPack - Customer Experience (CX)?

Resolved Issues
  • Addressed an issue where calls that ended during or after VM beep would become stuck in Wallboard
  • Addressed an issue where "Hold", "Long Hold", and "Voicemail" audio messages took slightly longer than configured to be played during the call

What's New for Teams PowerPack - Call Analytics?

Resolved Issues
  • Inbound calls that are transferred out are now correctly marked as Inbound instead of Outbound


What's New for Teams PowerPack - Call Detail Records (CDR)?

Resolved Issues
  • Addressed an issue with the order of results when sorted by Start Date
Notes
  1. Updated the label for report load time to better reflect CDR and Call Analytics content

Important Notes

  1. If you experience any issues, clearing your browser cache may help.
  2. For detailed troubleshooting, please refer to our troubleshooting guide here.
  3. For any questions or assistance, please contact our support team at support_products@teamventi.com.

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