Final Microsoft Status
We've routed the affected
call requests to a healthy portion of service infrastructure and
confirmed through monitoring service telemetry that impact has been
remediated.
User Impact
Any user attempting to make calls routed through Auto attendants and Call queues within Microsoft Teams may be impacted.
Root Cause
Auto
attendant and Call queue call routed call requests are being routed to
an unhealthy portion of service infrastructure, resulting in impact.